About this Event
This training provides employees with an overview of the essential tools necessary to provide quality customer service. Topics include communication basics, face to face customer situations, email and telephone etiquette and addressing customers in difficult situations.
Please note: This training is a part of the HR Pirate Readiness Enhancement Program pathway but can be taken as an individual training too.
About this Event
This training provides employees with an overview of the essential tools necessary to provide quality customer service. Topics include communication basics, face to face customer situations, email and telephone etiquette and addressing customers in difficult situations.
Please note: This training is a part of the HR Pirate Readiness Enhancement Program pathway but can be taken as an individual training too.
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